Tiger pulls in its claws
BLUESFEST performer, Texan alt-country artist Dale Watson, has achieved what thousands couldn’t – a refund from Tiger Airways.
His ordeal with the discount airline started when his baggage was lost on a flight during his Australian tour in April, which included a stopover for this year’s Bluesfest.
Watson was charged $500 excess baggage fees for a box of CDs worth $2000 that he hoped to sell at the festival to supplement his trip.
Then, to add insult to injury, Tiger lost the CDs and refused to offer the country singer a refund.
After months of battling the airline, Watson gave up, but as a parting shot he fired off a country classic in the vein of Johnny Cash’s Walk the Line, savaging the airline and naming names.
He uploaded it to YouTube and walked away – declining further comment and getting on with his life – until the media picked it up.
Yesterday, the Singapore Airlines-backed carrier Tiger announced it had finally refunded Watson the excess fee and reimbursed him for the CDs.
Bluesfest director Peter Noble said it had been an ongoing problem for musicians on most of the discount airlines in Australia.
“The thing is musicians travel with equipment, they are tools of their trade,” he said.
“These people can’t travel without their instruments and what these ‘cheap’ airlines do is just scandalous ...”