Telstra says closure will go ahead
TELSTRA has hung up on the Grafton community.
About 1pm yesterday, employees at Telstra’s Grafton call centre were told by business division general manager Jamie D’Arcy plans to close the centre in November would go ahead.
The controversial move would render the centre’s 108 employees redundant and would strip about $6 million dollars in wages from the local economy.
Call centre employee, James Stanmore, was present for the announcement and said although the centre’s employees already feared the worst, yesterday’s final twist of the knife was still hard to take.
“There were tears. All the couples who work together in the centre were there. There were tears between them as to what they were going to do next,” Mr Stanmore said.
Telstra Country Wide NSW Director, Sue Passmore, confirmed the decision in a statement yesterday afternoon.
“There’s never a good time for such decisions and they are never easy,” Ms Passmore said.