Should retailers reward customers just for being polite?
THEY say good manners cost nothing. Well if the practice of a cafe in France catches on, good manners may soon save you money.
The Petite Syrah café in Nice, on the French Riviera, has started discounting the cost of a coffee to people who make an effort to be pleasant and polite to staff.
If you order "a coffee" it will cost you €7. If you order "a coffee please", the price will be €4.25. If you are particularly cheery and say something like "good day, a coffee please" then you will get a further discount and only pay €1.40.
When The Northern Star posted something about this on our Facebook page last week, 156 people "liked" the idea. Of the 50 or so comments, most thought it was a good idea, although Nicola Jarrett thought it was ironic that it was a French cafe doing this.
"When I was in France I made (an) effort to speak French wherever I went and they got so impatient and were so rude. The most arrogant people I've ever met," she said.
Local cafes in Lismore were amused with the idea but it seems unlikely it will catch on here.
Owner/manager of the Dragonfly Cafe, Lisa Yacopetti said she thought it was "just hilarious".
"Hospitality people jokingly dream about it and I can understand them doing it, but I would never dare do something so bold," she said.
She said people in Lismore were "generally polite".
Crystal Bock, a waitress at the Mecca cafe thought it was "an awesome idea".
"It would definitely make more people aware of how they behave towards other people; it would be at the forefront of their minds if money was involved."
Lachlan Lapham, also from the Mecca thought it was "ridiculous" and said their customers were all nice and generous with tips.
Kelly McLean added that most people in Lismore appreciated hospitality staff and said that prices need to be consistent, regardless of people's manners.