Second major bank to close in Alstonville
NATIONAL Australia Bank's Alstonville branch will close on October 28, almost a year after the Westpac sub-branch closed in the village.
According to an NAB spokesperson, "The decision to close our Alstonville branch was made as the viability of all our branches is closely linked to the number of customers who use them to transact.
"We are seeing less and less customers using branches and more and more customers using online and mobile banking," she said.
NAB have contacted customers letting them know of their options which include in-person banking at Lismore or Ballina or by using Bank@Post at the participating Australia Post Wollongbar Post Office.
According to the owner of the Alstonville Newsagency Ray Smith, customers were 'disappointed' over the forthcoming NAB closure and some have told him they will be moving their banking to Commonwealth Bank or Summerland Credit Union.
Mr Smith said his newsagency acted as a Westpac sub-agency for nearly ten years before the bank decided to close it on October 2015.
The Alstonville closure was part of Westpac's nationwide contract with Australia Post which saw newsagencies and small retailers lose their Westpac sub-agencies.
Mr Smith said, "Travelling to Lismore and Ballina is difficult and Alstonville has an older population."
"It's disappointing the banks don't want to give personal service any more and just want to move everyone online," he said.
Addressing job losses
The NAB spokesperson said, "We are working with staff to find employment opportunities at our nearby branches."
The NAB Branch Manager will stay in the Ballina branch and two staff have found placements at other branches. T
he spokesperson said the bank was currently looking for a position for a third staff member.