Raising roof on shonky work

REPORTS in The Northern Star have helped trigger industry warnings to consumers when it comes to roof insulation.

This paper reported in late October that a cowboy insulation installer broke tiles on the roof of an elderly Ballina couple.

At the time the installer entered the roof cavity by removing tiles, and cutting the sarking barrier, leaving the couple’s home vulnerable to the elements.

Now the Insulation Council of Australia and New Zealand has stepped in to reassure consumers about the safety of insulation, in the wake of reported fires of the material, and poor installation, saying all cases were the result of untrained installers.

The Energy Efficient Homes Package Rebate, which has helped insulate hundred of Northern Rivers houses, also created an opportunity for unrestricted installation.

The council’s chief executive officer, Dennis D’Arcy, said some serious cases had been highlighted by the media, but these were only a small percentage of the half-million homes insulated to date.

“We have seen a spate of concerns that point to either product not being compliant with strict Australian standards, incorrectly used or installed,” he said. “As an industry we need to inform and educate consumers to ensure they’re making the right choices when choosing the insulation options available. We strongly urge consumers to do their research on each insulation product.”

Mr D’Arcy also said consumers should check the installer’s background.



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