ONE Kyogle family won't be having the merriest of Christmases this year.
After three years, in the same house, a family of three adults, two children and two dogs have had to leave their rental home because it was sold and they can't find another despite many being listed.
"There is a waiting list of sometimes 30 people for each house, the agent told us," the mother said.
She asked they not be identified "for the sake of the children".
The family's call for help was featured in The Northern Star's sister paper, the Richmond River Express Examiner, two weeks ago.
They are currently sleeping in tents in a camping ground at Kyogle for the cost of $120 a week.
The mother, her two parents, both with illnesses, and two children with Aspergers and autism are sleeping in tents that were damaged in the hail storm.
When Kyogle resident Tony Zammit heard the family's tents were letting rain in, he had to do something.
He posted on his Facebook page and many people responded and chipped in money to help him buy a second-hand caravan.
"I negotiated a price for a caravan from Ellangowan," he said. He delivered the old caravan to the family but it needs a lot of work.
"It needs bunk beds, a stove and a couple of cans of paint," Mr Zammit said.
PRDnationwide Real Estate principal Robert Horder said it was the first time he had seen such a shortage of rental properties.
"At the moment in the rental market there are zero vacancies," Mr Horder said.
Anyone who can help the family with housing or help to revamp the caravan call Tony Zammit on 0448 674 856.