Telstra hangs up on call for help

Telstra chief executive David Thodey has ignored a plea by Lismore leaders for help after announcing the closure of the Goonellabah call centre
Telstra chief executive David Thodey has ignored a plea by Lismore leaders for help after announcing the closure of the Goonellabah call centre

A JOINT appeal by Federal, State, and council politicians asking Telstra to help the Northern Rivers after putting 116 people out of work has gone unheeded.

Read the correspondence:

Page MP Janelle Saffin, Lismore MP Thomas George, and Lismore Mayor Jenny Dowell had made a joint appeal to Telstra boss David Thodey, asking the telco to make a $3.4-million investment in digital infrastructure to compensate for the impending Goonellabah Call Centre closure.

However, in a joint statement, the politicians said they were "underwhelmed" at Mr Thodey's response.


Telstra CEO David Thodey in Canberra to discuss the call centre closure.
Telstra CEO David Thodey in Canberra to discuss the call centre closure.

"David Thodey is not offering anything extra to the Lismore district and we are disappointed but not surprised given the ease with which he can change the lives of more than 100 local people so dramatically," the politicians said in a joint statement.


"We had approached Mr Thodey in good faith and were hopeful that our request, based on a detailed consultant's study which identified gaps in telecommunications infrastructure in the Lismore area, would be given serious consideration.

"We asked Telstra to make a significant additional investment in new fixed and wireless networks and in retraining for affected workers, but Mr Thodey maintained that planned infrastructure upgrades will provide customers with enough coverage and that redundancy packages are adequate.

"We asked for a partnership between Telstra and Lismore City Council to run a two-year program to increase the use of broadband by local businesses, but Mr Thodey referred us to NBN Co and the Australian Government's general educational programs.

"The only concessions from Telstra are its sponsorship of a jobs market which was already taking place at the Goonellabah Sports and Aquatic Centre next Friday (October 19) and an agreement to consider allowing equipment in the call centre to be reused by another business if a new tenant can be found for the site.

"We have decided to release to regional media outlets all correspondence around our request to Mr Thodey for a digital infrastructure investment, so that the local community can get a clear indication of this corporation's level of commitment to the regional city of Lismore."

Topics:  goonellabah call centre janelle saffin jenny dowell telstra

Super school parking plan will cause chaos: Councillor warns

An artist's impression of the new Ballina high school.

Traffic congestion imminent in Ballina CBD if changes aren't made

WATCH: Extreme idiocy on Lismore roads

This P plater was caught on dashcam going at ridiculous speeds.

Not once but twice, an L-plater had to endure shocking driving

GALLERY: Retired truckie gutted by damage to retro van

Tony Baker is calling for public help in identifying the vandals who destroyed his van.

"A little bit of pride in your town doesn't go astray"

Local Partners

Novel with lots of heart

Be transported to another world with A Quiet Kind of Thunder

Bliss N Eso announce tribute show for stuntman

Bliss N Eso will play a tribute show at Coolangatta in honour of Johann Ofner. The stuntman died during the filming of the group's Friend Like You film clip earlier this year.

BLISS N Eso to play tribute show to raise funds for killed stuntman

Neil Finn to headline Bluesfest

Neil Finn, of Crowded House fame, will play in Byron Bay with his wife Sharon and their band The Pyjama Club on June 11.

DON'T dream, it's not over, Neil Finn to hit the stage

MOVIE REVIEW: Trainspotting sequel as good as original

Ewen Bremner in a scene from the movie T2: Trainspotting.

Director Danny Boyle proves sequels can be done well.

How Karl Stefanovic's wife, kids found out about girlfriend

Karl Stefanovic and Jasmine Yarbrough after their day on Sydney Harbour. Picture: Jonathan Ng

Pictures splashed across tabloid were shock to family

Julie trumpets her career in music

MAKE SOME NOISE: Julie Payne played trumpet in the Melbourne Symphony Orchestra for 27 years and is retiring. She grew up in Casino.

"She has the potential to become a first-class instrumentalist.”

WATCH: Toowoomba opera hopeful's incredible voice

Kaitlyn Orange attends Opera Queensland auditions at Empire Theatres for Opera at Jimbour, Saturday, February 18, 2017.

Opera hopefuls vie for parts in performance at Jimbour House

Submarine, buses and 3000 tyres removed in $100K clean up

The list of things removed from this property is beyond astonishing

Popular island resort sells to loaded international investor

OUR PICK: Chris Foey's colourful shot of one of Gladstone's great tourism hot spots, Heron Island.

International investor snaps up piece of Gladstone paradise.

Potential home buyers punished for doing the 'right thing'

Should I go to university or buy a house?

Proposed $21 million airpark in holding pattern

A front view of the proposed new aviation museum at Evans Head.

Late businessman's dream on hold ... for now

Ready to SELL your property?

Post Your Ad Here!