WINNERS: Mr Rental franchisee of the year awards: Rebecca Arthur (manager Mr Rental Lismore), Rory McDowall (franchisee Lismore & Tweed) Kerrianne Hickman (franchisor) Lauren Rozario (manager Mr Rental Tweed), Nina Stacey (Rory’s partner) Glen Hickman (franchisor) and James Nixon-Smith (CEO Mr Rental).
WINNERS: Mr Rental franchisee of the year awards: Rebecca Arthur (manager Mr Rental Lismore), Rory McDowall (franchisee Lismore & Tweed) Kerrianne Hickman (franchisor) Lauren Rozario (manager Mr Rental Tweed), Nina Stacey (Rory’s partner) Glen Hickman (franchisor) and James Nixon-Smith (CEO Mr Rental). Contributed

Lismore manager picks up top award

RORY McDowall, franchisee of Mr Rental Lismore is the Mr Rental franchisee of the year.

With 70 Mr Rental Stores in throughout Australia Mr McDowall said he and his staff were very excited to win the award.

"It means a lot to us as there are many judging criteria," he said. "We were also recognised for the work we did developing IT systems including our customer relationship management system."

"It's also recognition for my work as representative for all the NSW franchisees."

Mr McDowall has owned the Lismore store for 8 1/2 years and has also operated a franchise at Tweed Heads for seven years. The store rents out household white goods, fitness equipment, computers, furniture and televisions.

"I was originally attracted to this franchise because it was based on a recurring service business model," Mr McDowall said.

He is proud his business supports local community groups such as the PCYC, the House With No Steps and the Cancer Council.

"It's all about being hands on with our clients which is what distinguishes us from the bigger companies."

Mr Rental 1800 880 778.



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