BUCKETS OF PRAISE: Kentucky Fried Chicken Lismore manager Mandy Higgins in front of the newly refurbished store.
BUCKETS OF PRAISE: Kentucky Fried Chicken Lismore manager Mandy Higgins in front of the newly refurbished store. Marc Stapelberg

KFC is a good starter

LISMORE finger lickers breathed a sigh of relief last Wednesday when the Lismore franchise of KFC re-opened after closing for three weeks for renovation.

Even manager Mandy Higgins was surprised by how much locals missed the secret herbs and spices.

"I didn't realise how many locals recognised me as the manager here," Ms Higgins said.

People I didn't know were approaching me on the street asking when we would open again because they were craving the taste of the chicken.

Ms Higgins has worked at the KFC for the past 34 years, starting out when she was in high school.

The Lismore outlet is owned by Quick Service Restaurants (QSR) who own around 48 other KFC franchises. Ms Higgins was the QSR Manager of the Year in 2011 and also in 2003.

"This is what they call a high volume store that does very good sales," she said. "On average we would sell approximately 860 pieces of chicken every day. But the burgers are our most popular item and we would sell an average of 400 of these each day.

Ms Higgins said around 60% of KFC employees were in high school and she believes that far from being a dead-end job, working in a fast food franchise can be a worthwhile career choice.

"Several of my former employees have come back and told me they won their current job because they had trained and worked at KFC. The reputation for staff training at KFC is very well regarded in business."



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