New insurance code of conduct gives choice of repairs

CAR owners in regional areas could soon be able to get their cars serviced and repaired at their preferred shop, rather than being forced to go to a dealership, under a proposed code of conduct.

The code would allow independent repairers to access the data from car manufacturers they need to do repairs.

Many modern cars have detailed data and computers, the information for which can only be accessed through dealerships.

Assistant Treasurer David Bradbury said negotiations between the repair industry and car manufacturers would start immediately, with a report to government by mid-year.

"It is a source of great frustration for consumers when they take their car to an independent repairer only to find they cannot complete a service, not because they lack the skills or equipment, but because they cannot access the required data and technical information," he said.

"This means that consumers are often left with no other choice than to take their car to the nearest dealership.

"This can prove particularly difficult for consumers in remote and regional areas, where the nearest dealership may be hours away."

The negotiations will be led by the Commonwealth Consumer Affairs Advisory Council.



Shaw thing: Newly created beach has no name

Premium Content Shaw thing: Newly created beach has no name

Dredging created of a brand new beach.

‘Very best’: Exclusive coastal home with underground bunker

Premium Content ‘Very best’: Exclusive coastal home with underground bunker

This luxury Lennox Head property is a family sanctuary, with five bedrooms and a...

Woman barred from entering Byron Shire village for a year

Premium Content Woman barred from entering Byron Shire village for a year

She wielded two knives in the street, frightening the pub manager