Lismore City Council workers filling potholes.
Lismore City Council workers filling potholes. Jacklyn Wagner

Help council fix roads

IF YOU have you seen a cavernous pothole or a tree over a road you can now use a smart phone app (application) to report it to the relevant council.

Lismore City Councillors are encouraging all ratepayers to report infrastructure problems using the smart phone application, Snap, send, solve.

Deputy Mayor Isaac Smith encouraged ratepayers to download the application and use it to report issues with council infrastructure.

"Anyone with a smart phone can use that application to take a picture and what it does is records the GPS location of that issue and emails it to the relevant council," he said.

"Snap send solve sends an email directly to our customer service centre and they then delegate it to the person who can best fix that issue."

Cr Smith said by ratepayers being the eyes and ears for council, problems should be rectified quickly.

"This technology makes a big difference to us because we just don't have enough staff to cover all of the roads and council infrastructure."

"It really can be used for any issue that is related to council property or land."

Cr Smith said issues reported to council would be prioritised and council staff would be sent to act on urgent matters within 24 hours.

He said the use of Snap, send, solve had not been formally adopted by council, but had been a point of discussion for several months.

To download and sign up for it, go to snapsendsolve.com. It works on iPhone and Android.

 

 

Can a smart phone app fix Lismore's roads? SMS 0428 264 948 or leave a comment below.



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