RUNNING HOT: Therese Mackney has been kept busy fielding calls for the Red Cross from people wanting to offer aid
RUNNING HOT: Therese Mackney has been kept busy fielding calls for the Red Cross from people wanting to offer aid

Therese?s phone is running hot

By ALEX EASTON

THERESE MACKNEY spent the last day of her Christmas long weekend saving lives in a small office at Goonellabah.

Ms Mackney, 20, has spent the better part of two days at Goonellabah's Immediate Reception call centre taking hundreds of calls from people wanting to make a donation to help more than a million people displaced by tsunamis in eight countries.

At present, Ms Mackney and her 10 colleagues are taking overflow calls from the Red Cross' main call centres at Melbourne and Adelaide.

But in the first days after news of the tsunamis broke, they took all of them.

"It's amazing how many people make the effort to donate," Ms Mackney, sales manager for Immediate Reception, said.

Ms Mackney was unable to guess at the number of calls she had taken, but said the phone had been going non-stop, with individual donations of up to $1000.

"They never say why...and they're all just ordinary people," she said.

A Red Cross spokesman said Australians had so far donated $1 million for tsunami victims.



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