Pam Goulding with the letter received from State Transport Minister John Watkins responding to her thank you note to Director-G
Pam Goulding with the letter received from State Transport Minister John Watkins responding to her thank you note to Director-G

Bus activist?s sheds a tear over letter

By NERIDA BLOK

A SIMPLE thank you letter has moved Pam Goulding to tears.

Not one she received, but one she wrote.

On May 5, the McKees Hill mother of three sent a thank you note to Ministry of Transport director-general John Lees for making the Kirklands bus company revert to its former timetable.

Major disruptions to school and town bus services resulted when Kirklands changed their timetables in April this year.

This week, Mrs Goulding was informed her letter had been read out in State Parliament.

"I'm shocked it got such a reaction," said an emotional Mrs Goulding.

"I just sent them a card to say thank you for listening, from not just myself but from the whole community, because they sat up and actually took notice when we were only little people.

"I can't get over it ? like wow, it went to Parliament."

Mrs Goulding came under media spotlight in May after quitting her part-time job at TAFE to take her children to and from South Lismore Public School.

Under the changed route, her children were arriving home two hours later than usual.

She has since been reinstated at TAFE.

State Transport Minister John Watkins replied to Mrs Goulding this week, on behalf of Mr Lee, thanking her for her kind words.

"The community's strong voice in this matter helped us to achieve an outcome that should prevent similar disruptions occuring in the future," he wrote.

"Kirklands have now been directed to follow a four-step plan to resolve these problems, and we will be keeping a close watch on developments."

Kirklands general manager Peter Shepherd was unavailable for comment yesterday.



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