Wilson McClelland at a damaged Telstra communications pit in Ballina Road, Goonellabah.
Wilson McClelland at a damaged Telstra communications pit in Ballina Road, Goonellabah. Brenden Allen

Telstra under fire over lack of maintenance

GOONELLABAH resident Wilson McClelland is concerned Telstra communication pits across the area are not being maintained properly.

Mr McClelland said he was aware of two pits in the Lismore area that had been damaged and needed repairing.

“It would only take a couple of men about a quarter of a day to fix, yet I know one of the pits has been damaged for a minimum of three years,” he said.

“There is virtually no on-going maintenance program in place to repair any damaged parts of the network and if any of these pits were further damaged or vandalised, the flow-on effect could be disastrous.

“I don't believe there is any immediate danger to anyone with the pits not being repaired, but it is dangerous to the network and cables.”

NSW North Coast Telstra Country Wide General Manager, Sue Passmore, said Telstra would investigate the pits identified by Mr McClelland.

Ms Passmore said Telstra had a maintenance plan and crews were at work on the network every day.

“There is a priority program of works and there is a massive network of pits. Any pits that are damaged will be fixed, depending on the priority of the damage,” she said.

“Just because concrete is cracked doesn't mean there is a problem with the pit.”

However, Telstra will investigate the pits in question and prioritise them depending on the severity of the damage.

“We are happy for people to report damaged pits and bring them to our attention so we can repair them through the faults network on 132 203,” she said.



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