Menu
Business

$1.1m secured in Engery and Water compensation

BUNDABERG energy and water consumers secured almost $7000 in compensation after taking their complaints to the Energy and Water Ombudsman Queensland (EWOQ).

According to the EWOQ 2014-15 annual report the amount was part of a record amount $1.1 million in outcomes for customers.

The Ombudsman said this year had been a remarkable one, with the record value of monetary outcomes being achieved from a smaller complaints base.

In Bundaberg, the top four monetary outcomes negotiated by EWOQ were cheque ($5695.05); payment plans ($786.21); billing adjustments ($405.43); and goodwill gestures ($100).

Across the state, EWOQ closed 11,049 cases in the 2014-15 financial year, 9539 related to electricity, 803 related to gas and 569 related to water, with the remaining cases being general enquiries.

Electricity complaints decreased by 24%, however water complaints increased by 7% and gas complaints decreased by 5%.

Topics:  bundaberg compensation courts energy and water ombudsman queensland



Parents in favour of new vaccination laws

VAX LAWS: North Coast Health District officials are hoping new vaccination laws which prevent children not yet immunised from attending day care will persuade parents to protect their youngsters.

Children's lives saved through vaccination laws

Cycling video secures driver conviction

VIDEO EVIDENCE: A motorcyclist has lost his licence for 18 months after his assault on two cyclists in June 2017 was captured on a rear-light bicycle video camera.

Motorcyclist loses licence after cyclist assault

Dangerous swell and surf continues on coast

There was a big swell at Snapper Rocks on Tuesday, October 17.

Surfers, boaters, swimmers and fishers to take caution.

Local Partners